Privacy Policy

Information that you provide to us will be held on the Congress Bookers computers for use by us for the following purposes. The booking information that you provide to us about you (and your travelling party) may be passed on to the relevant Travel Providers of your travel arrangements or other persons necessary for the provision of your travel arrangements. The information may therefore be provided to public authorities such as customs or immigration if required by them, or as required by law. This applies to any sensitive information that you give to us such as passport details, religious beliefs, dietary requirements and disabilities. If we were not authorized to pass on this information to the relevant Travel Providers we would be unable to arrange the reservation. In making this booking, you consent to this information being passed onto the relevant parties.

The booking information may be passed onto security or credit checking companies, or to our agents for the purpose of Fraud prevention and or debt collection.

To contact you via email, letter or phone with details of our selected Travel Providers products which may be of interest to you. A copy of your personal information held by us can be provided on request. You have the right to have any inaccurate information rectified or erased.

Any personal information you provide to us such as your name, address, telephone number and e-mail address will not be sold, or rented to any entities or individuals outside of Congress Bookers. We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as wholesalers , airlines, hotels, transport companies etc. Usually your tour operator or other principal will pass this information onto their suppliers once we have provided it to them. The tour operator or other principal's use of your information is subject to their policy, both in respect of your booking and any future marketing, and is their responsibility. Please ask either us or them for a copy of this if you would like to see it.

If you refuse or withdraw your consent, or if you choose not to provide us with any required Personal Information, we will be unable to provide you with your required travel arrangements.

All credit card information and personal information is encrypted as it is passed between your browser and our web site. Your credit card number is not held in our database.

We may change or supplement this Privacy Policy from time to time. These changes or supplements will apply to the information collected from the date we post the revised Privacy Policy to the Website, as well as to existing information held by Congress Bookers.


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